Venue Basics

Frequently Asked Questions

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General FAQs

What is the maximum guest capacity for the venue?

Event Nest comfortably hosts around 85 guests.

Is the venue suitable for weddings, showers, birthdays, and corporate events?

Yes. Our modern space works well for celebrations, showers, birthdays, and corporate gatherings.

Are tables and chairs included with every rental?

Yes. All rentals include tables, chairs, WiFi, AV system, kitchenette access, and parking.

Do you provide event coordination?

Yes. We offer partial event coordination to help with venue setup ideas, layout guidance, and vendor referrals. Full event planning is not included.

Will there be a cleaning fee?

The cleaning fee is $100 and applies to all rentals.

What setup and cleanup am I responsible for?

Cleanup is required: clients must return the venue to its original condition before exit.

  • Trash: All trash must be tied securely and taken to the designated dumpster before exit.
  • Remove all decorations, personal items, and leftover food.
  • Wipe down counters and clean up spills.
  • Return tables and chairs to the original layout (unless the setup/teardown add-on was purchased).

Event Nest handles general cleaning such as sweeping and mopping.


Venue Basics

What amenities are included with the venue rental?

Tables, chairs, WiFi, AV system, kitchenette, parking, and access to the dressing room are included.

Is WiFi and AV equipment available for use?

WiFi and AV equipment are included at no additional cost.

To see how to connect the projector, watch our short tutorial:

Watch Projector Setup Video 🎥
Do you have a separate dressing or prep area?

Yes. We offer a dressing/prep room with a countertop, fridge, and seating.

Do you have outdoor space?

Yes. The backyard area is available for photos, small gatherings, or additional seating. Outdoor use is subject to weather and must follow local noise-ordinance hours.

What time can we access the venue on event day?

Access begins at the official start time listed on your contract. Events booked for 3+ hours include 1 complimentary setup hour. Additional setup/cleanup services are available as add-ons.

Is parking available on-site for guests?

Yes. Free parking is available for guests.


Add-Ons

What add-ons do you offer?

We offer linens for tables and chairs, table/chair setup & teardown, dining setup, extended hours, and preferred DJ and bartender referrals.

Can I add linens or setup services after booking?

Yes. Add-ons can be added anytime before final payment, as long as scheduling and inventory allow.

Does extended time need to be requested in advance?

Extended time is best booked early, but it may be added later if the calendar is open. Added hours are billed at an additional rate.

Are setup/teardown services or linens included in any package?

No. Linens, setup/teardown, and dining setup are not included by default and must be selected as add-ons.

Do add-ons affect my rental start or end time?

Only extended time changes your rental hours. Linens, setup/teardown, or dining setup do not change your official rental timeline.


Booking & Reservations

How far in advance can I reserve a date?

You can book up to 18–24 months in advance, depending on availability.

Do you offer date holds?

No. Dates are not held without a signed contract and payment. Your date is guaranteed only once the contract is signed and the initial 50% payment is made (including the $75 non-refundable booking fee).

What is the process to secure my reservation?

Your reservation is confirmed once the contract is signed and 50% is paid. This payment includes the $75 non-refundable booking fee.

Can I change my event date after booking?

Date changes may be allowed if the new date is available. A rescheduling fee may apply.

What happens if another client requests the same date?

Dates are first-come, first-confirmed. Priority is given to the client who signs the contract and pays first.


Food & Alcohol

Can I bring my own food and non-alcoholic drinks?

Yes. Clients may bring their own food and non-alcoholic beverages at no additional cost.

Do you provide any serving utensils, chafing dishes, or warmers?

Chafing dishes are included at no extra cost. Serving utensils and food warmers must be provided by the client or catering team.

Can I bring my own bartender?

Yes—outside bartenders are allowed if they are licensed and insured. We also offer a preferred bartender who is familiar with our venue layout, alcohol policies, and cleanup requirements for smoother service.

Do you allow alcohol?

Alcohol is allowed with a licensed, insured bartender. Beer and wine are permitted. Hard liquor requires a valid ATC permit and liquor liability insurance. Self-serve alcohol is not permitted.

Do you have a refrigerator or freezer available?

A refrigerator is available for drinks, desserts, or perishables. Freezer space is limited, so please plan accordingly.


Policies

What is your policy on décor and wall hangings?

Décor is allowed if it does not damage walls. No nails, screws, tape, glitter, or confetti. Only enclosed candles are permitted.

What are the rules regarding music volume?

Music must remain at a reasonable volume and must end by your rental end time.

Are pets allowed inside the venue?

Only service animals are permitted.

What is your smoking policy?

Smoking is not allowed indoors.

What happens if damages occur during the event?

Damages may result in deductions from your damage deposit and/or additional charges.

When do I get my damage deposit back?

Damage deposits are refunded within 5–10 business days after your event, once the venue is inspected and everything is left in good condition.


Pricing

How is pricing determined for different days of the week?

Pricing varies by weekday, weekend, and event duration. Peak days may have higher rates.

Does guest count affect my rental cost?

No. Pricing is based on event duration and day type, not guest count, within capacity limits.

What is your cancellation and rescheduling policy?

More than 45 days before the event: You may cancel for a refund minus the $75 non-refundable booking fee, or reschedule once at no cost (based on availability).

Less than 45 days before the event: Payments are non-refundable and rescheduling is not permitted.

What is the booking fee?

The booking fee is $75 and is included in your rental price. This fee is non-refundable, even if you cancel.

How do I reserve my event date?

Your date is reserved once the contract is signed and 50% of the total rental is paid. This payment includes the $75 non-refundable booking fee. Dates are not held without payment.

When is my remaining balance due?

The remaining 50% is due by the due date on your invoice (typically 30 days before the event). If payment is late, the reservation may be released.

What is the venue damage deposit?

The refundable damage deposit depends on rental length:

  • $100 for events up to 3 hours
  • $150 for 4-hour events
  • $250 for events longer than 4 hours

This deposit is returned after the event if no damage or policy violations occur.


Tours

What types of tours do you offer—virtual, in-person, or self-guided?

We offer in-person tours and convenient self-guided tours through a secure access system.

How long does a typical venue tour take?

Most tours take 10–15 minutes (longer if you’d like to discuss layout or vendors).

Do I need to schedule a tour?

Tours are optional but recommended. Self-guided tours are available and can be scheduled directly from our website.

Can I bring family or my event planner to the tour?

Yes. You’re welcome to bring anyone helping with your planning.

What should I expect during my venue walkthrough?

You’ll see the main hall, kitchenette, welcome wall, dressing room, seating options, and parking layout.

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